Legal notice
Create policies for Qwabezi store
Absolutely. For your Qwabezi Shopify store, you can use the following policies. They are written to be simple, professional, and suitable for a clothing store using Printful.
Important: Replace the parts in [brackets] with your real business/contact details before publishing.
1. Return & Refund Policy
QWABEZI – RETURN & REFUND POLICY
Last updated: 9 August 2026
At Qwabezi, we want you to be happy with your purchase. Because our products are made to order, we generally do not accept returns or exchanges simply because you ordered the wrong size, colour, or changed your mind.
Damaged or defective products
If your order arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery.
Please send:
Your order number
A description of the problem
Clear photos of the product and packaging
If the issue is confirmed, we may offer a replacement or refund.
Wrong size
Please check our size guide carefully before ordering. We do not normally provide refunds or exchanges for incorrect size selection.
Refunds
If a refund is approved, it will be issued to your original payment method. Processing times may vary depending on your payment provider.
Contact
For return or refund questions, contact us at:
Email: [your email address]
Store: Qwabezi
Country: South Africa
2. Privacy Policy
QWABEZI – PRIVACY POLICY
Last updated: 9 August 2026
Qwabezi respects your privacy and is committed to protecting your personal information.
When you purchase from our store, we may collect information such as:
Your name
Email address
Phone number
Billing and shipping address
Order information
Payment-related information
We use this information to:
Process and deliver your orders
Communicate with you about your order
Provide customer support
Improve our store and services
Prevent fraud and protect our customers
We do not sell your personal information.
Your payment information is processed through secure payment providers. We may also use trusted service providers, such as our printing and fulfilment partners, to manufacture and deliver your products.
By using our website, you agree to the collection and use of information as described in this policy.
If you have questions about your personal information, contact:
Email: [your email address]
3. Terms of Service
QWABEZI – TERMS OF SERVICE
Last updated: 9 August 2026
By using the Qwabezi website, you agree to these Terms of Service.
Products
We make every effort to display product descriptions, colours, sizes, and images accurately. However, colours may appear slightly different depending on your screen.
Orders
When you place an order, you are responsible for providing accurate delivery and contact information.
Qwabezi reserves the right to cancel an order where necessary, including in cases of suspected fraud, incorrect pricing, or product availability issues.
Pricing
Prices are displayed on the website and may change without notice.
Intellectual property
Qwabezi's logos, designs, graphics, product images, text, and other original content may not be copied, reproduced, or used without permission.
Limitation of liability
Qwabezi is not responsible for delays caused by circumstances outside our reasonable control, including shipping delays, natural disasters, or problems caused by third-party service providers.
Contact
For questions about these Terms of Service:
Email: [your email address]
4. Shipping Policy
QWABEZI – SHIPPING POLICY
Last updated: 9 August 2026
Qwabezi products are made to order. After your order is placed, it may take some time for the product to be produced before it is shipped.
Order processing
Orders are processed after payment has been successfully received.
Production and shipping times may vary depending on the product, destination, and fulfilment location.
Shipping times
Estimated delivery times are provided during checkout where available. Delivery times are estimates and are not guaranteed.
Shipping delays can occur because of:
Customs
Courier delays
Incorrect delivery information
Public holidays
Unforeseen circumstances
Tracking
Where tracking is available, you will receive tracking information after your order has been shipped.
Incorrect address
Please make sure your shipping address is correct before completing your order. Qwabezi is not responsible for delays or additional costs caused by an incorrect or incomplete address provided by the customer.
International orders
International customers may be responsible for customs duties, taxes, or other fees charged by their country.
For shipping questions:
Email: [your email address]
5. Contact Information
This one is marked “Required” in your Shopify screenshot, so make sure you complete it.
QWABEZI – CONTACT INFORMATION
Business/Store name: Qwabezi
Email: [your business email]
Phone: [your phone number – optional if you don't want customers calling]
Country: South Africa
Customer Support:
For questions about orders, products, shipping, returns, or refunds, please contact us using the email address above.
Business address:
[Your business address, if required]
6. Legal Notice
QWABEZI – LEGAL NOTICE
Last updated: 9 August 2026
All content on the Qwabezi website, including logos, brand names, designs, photographs, graphics, product descriptions, and text, is provided for the purposes of the Qwabezi store.
Unauthorised copying, reproduction, distribution, or commercial use of Qwabezi content is prohibited.
Product availability, prices, descriptions, and other website information may change without notice.
Qwabezi makes reasonable efforts to keep website information accurate but does not guarantee that all information will always be completely free from errors.
For legal or business enquiries, contact:
Email: [qwabezi21@gmail.com]